computer technology issue

5 Common Technology Issues for Small Businesses

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Technology is constantly changing in all industries. With all this rapid change and new products being developed and improved daily, it can be difficult to keep up with for your small business. Use our list of the top 5 common technology issues below to make yourself aware and create plans for your small business in this area. Keep in mind that due to the speed technology changes, this list will eventually change as well.

 

  • SECURITY: Security for your data and network is a problem that exists for companies of all sizes, not just large ones. Small businesses are actually at a greater risk because many lack security policies. About 43% of small businesses are targeted by a cyber-attack and only 14% of them are able to say they can effectively mitigate these attacks and vulnerabilities. Partnering with your IT company to implement Network Monitoring is one solution many small businesses use to protect themselves.

 

  • NOT BACKING UP DATA: Backing up data is imperative for all businesses, including small ones! Not doing so is a mistake. This is the last line of defense against ransomware attacks. If you are properly backing up your data, and if a ransomware attack happens, you can ignore the ransom! You’ll be able to take your data from the backup and restart your systems. You may lose a little bit of data, depending on how often you back up the data, but that’s much better than losing ALL of your data or having to pay a ransom. Not backing up your data can cost you money. Sometimes natural disasters, employees, and systems failures are also causes of data loss.

 

  • NOT USING CLOUD SERVICES: If you’ve ever uploaded a file to Google or Dropbox, you’ve used the cloud. The cloud is everywhere! This application is one that exists on a server and can be accessed through a network connection, most commonly the internet. A cloud service is another way to meet the IT needs for your small business without investing in much of the underlying framework yourself. You can even hire a “virtual” Chief Information Officer (CIO) to help you develop an IT strategy as a cloud service.

 

  • DATED HARDWARE & SOFTWARE: The lifespan of technology can be an issue for many small business owners. Although it is possible for a PC to run up to 6 years, it’s very likely that it will need repairs that in the long run can end up costing more than just investing in an updated PC. In addition, obsolete hardware can be less efficient and can cause employee or customer frustration. To avoid this issue, you can standardize hardware components and software applications. You can also work closely with your IT consultants to retire your equipment and update it at a proper frequency.

 

  • MANAGED SERVICES: One of the most beneficial relationships to your IT, is the relationship with a trusted IT managed services provider. All the aforementioned technical issues can be prevented by carefully choosing a technical support team. Do your due diligence to ensure you choose skilled and legitimate technical professionals.

 

The Tech Zen offers a range of services to solve your technology troubles. Each of our technicians has over 10 years of experience in servicing both PC and Apple environments. We can address your internet security concerns, provide data backup solutions, and offer ongoing support for your office to provide peace of mind.  Contact us to find out how we can help.