How Can a Managed Services Provider Help Your Business Right Now?
There is no doubt that COVID-19 pandemic has interrupted the flow of many businesses around the world. As the COVID-19 crisis continues to evolve, now is the time to start making moves that support the continuation of businesses while addressing needed changes in the months ahead. There are many ways companies are responding to the unknown variables of COVID-19, one of which is changing over to a managed service provider.
A managed service provider (MSP) is an organization that manages a company’s IT infrastructure and user systems from a remote location. MSP’s are intended to be an efficient way to stay up to date on technology, have access to skills and addresses issues related to cost, quality of service and risk. While it may sound intimidating to make such major alteration to your business plan, an MSP can potentially improve the situation.
- Business Continuity
Without the right technical support, businesses would find themselves struggling to stay afloat; especially during the current COVID-19 crisis. However, having an MSP provides a more efficient way for businesses to receive the support they need – all while adhering to social distancing practices. Since MSPs can provide assistance remotely, businesses are able to keep their employees working – no matter the location.
- Technical Support
An MSP can provide specialized services to fill in any gaps in your team’s expertise. Since MSPs are immediate expert-level support, the time that would otherwise be spent struggling to solve an IT problem is fixed within minutes. And now more than ever – time is money.
Along with the ability to have one source of support, MSPs also have the option for remote assistance. This quality currently makes having an MSP more appealing since many companies face work from home orders due to COVID-19.
- Cost and Budget
For small businesses especially, working with a managed service provider has become a popular option to get the support they need without having a huge financial burden. The majority of MSPs operate on a subscription-based model where clients pay annual or monthly fees for services. With predictable monthly costs, this means you will know exactly what to budget and exactly what service you will receive, allowing you to be more flexible when investing in other areas of your business. In other words, having a fixed cost for services makes it so much easier to plan a business strategy that keeps your business up and going.
The Tech Zen is a Managed Services Provider located in south east Florida. We provide a range of services to solve your technology troubles. Each of our technicians has over 10 years of experience in servicing both PC and Apple environments. We can address your internet security concerns, provide data backup solutions, and offer ongoing support for your office to provide peace of mind. Contact us to find out how we can help.
