Managed Services

Managed IT Solutions

System Monitoring and Maintenance

Our solutions allow us to monitor your system health and provide general maintenance and updates.

Remote and Onsite Support

Our Managed IT Solutions include unlimited remote support during business hours and discounted onsite support when needed.

Fixed IT Cost

Downtime can be costly and so can hiring a dedicated IT staff, we provide a team to support your small business at a low fixed cost.

Managed IT Solutions

Is your technology driving you crazy?

What is an MSP?

A Managed Service Provider will provide ongoing support for a client which typically includes a remote management and monitoring platform, help desk support, endpoint protection/antivirus, along with IT consulting.  At The Tech Zen, we constantly review our service offering in order to provide the best service and support for our clients.

From Our Blog

Business Continuity – Setup your office so you can work from virtually anywhere!

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Current events have prompted many businesses to re-evaluate their working situation.  Some businesses will find the need to work remotely as much as possible.  At The Tech Zen, we want to make you aware of the current capabilities we can provide to our clients. Remote Access – Being able to remotely access your office resources […]

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Whats Included

  • Managed IT Solutions

    With our powerful platform, you no longer need to worry about extended downtime and unexpected costs should your devices on your network become compromised. We offer a simple monthly solution that allows us to provide remote monitoring and support.

  • IT Consulting

    We consider ourselves an extension of your business and provide IT consulting as part of your Managed Service agreement. We want to make sure you are making the best decision when it comes to technology for your business. We provide business reviews on a monthly/quarterly basis which includes additional planning as needed so we can make sure the technology supporting your office grows with you.

  • Help Desk

    Computer problems? Whether it’s one computer at home or multiple computers in an office we can help! We use a number of tools to troubleshoot various issues on multiple operating systems. Our standard Managed Service offering provides help desk support Monday – Friday 8:30am – 5:30pm EST.

  • System Monitoring and Maintenance

    Our toolset includes 24×7 health checks along with patch management and maintenance of your computers on our platform. Tickets are automatically generated as issues occur which allows for a quick response before you may even notice it.

  • DNS Filter and Endpoint Protection

    We include Webroot for all managed endpoints and also layer that with a DNS Filter which allows for data that goes in and out of the network to pass through a filter to prevent any one from compromising your network.

Contact us for a consultation today!

Contact Us

What people who have worked with us have to say

They are great, confident and extremely knowledgeable! Will use them again.

Rocio P.Client

Scheduling a service call was simple and Mike had us up and running in no time. Very Knowledgable!

Jose S.Client

Oz was extremely helpful. Will go to Tech Zen again and again to improve my computer literacy.

KGAppleClient

Mike set us up with a business phone system and it has been great! A lot of features for an affordable price.

Sase I.Client