The Benefits of Hosted VoIP
Many businesses today should be trading in their legacy phone systems in for a hosted VoIP system. There are several reasons why, including costs savings, reliability, flexibility, convenience and many more. Depending on the size of the organization, businesses can expect significant savings! The temptation to stick with the technology that’s comfortable is easy, but if you’re trying to decide if the benefits are worth it, you’re in the right place.
Cost-Effective
When phones break and need to be replaced or hardware needs to be updated, this can have a serious impact on business. This is especially true when a legacy phone system is involved. Hosted providers already have all this covered under their operational procedures, meaning clients can save money on these types of expenses. Hosted cloud communications can also help businesses cut down on expenses in other ways by giving client the ability to work remotely from outside of the office. This helps save on office expenses like office supplies.
Flexibility
Working remotely is becoming more common these days. The ability to balance work and life is becoming even more important to millennials and has them requesting to work remotely. Many of today’s professionals have seen how important mobile devices and the cloud can be for productivity.
Scalability
Adding another line with dated technology isn’t always the most efficient process. You’re often left on hold for long periods of time or will need to find time to schedule installations. As your company grows, you’ll find the need for convenience of fitting your systems to grow with your business, more and more. Hosted VoIP allows you to add more lines within a matter of minutes and normally for a flat monthly fee. You can manage your lines all with just a couple of clicks on your account dashboard. All of this prepares your business for scalability.
Data Integration
Being able to communicate across all the mediums available today is part of providing the best customer service possible. With hosted VoIP, you can bring together social media, phones, videoconferencing, chat, and any other methods customer use to communicate. You can also develop insight to every type of communication your clients have with your business, such as voicemail to email transcription, mobility, chat, and social media messages.
Today, growing organizations are finding ways to keep up with the growth of their business. In the past, this may have meant new office locations, but today it can be as easy as downloading an app to your smartphone to connect offices. Adopting new technology can be scary or overwhelming, but VoIP is a well-established platform that is becoming more popular every day.
The Tech Zen offers a range of services to solve your technology troubles. Each of our technicians has over 10 years of experience in servicing both PC and Apple environments. We can address your internet security concerns, provide hosted VoIP solutions, and offer ongoing support for your office to provide peace of mind. Contact us to find out how we can help.
