Managed Services
Managed IT Solutions
A full IT department for your small business, at a fixed monthly cost.
System Monitoring and Maintenance
We monitor system health and handle general maintenance and updates.
Remote and Onsite Support
Unlimited remote support during business hours, with discounted onsite support when you need it.
Fixed IT Cost
Downtime is costly. So is hiring dedicated IT staff. We provide a team for a low, fixed monthly cost.
The basics
What is an MSP?
A managed service provider delivers ongoing support to a client — remote monitoring and management, help desk support, endpoint protection, and IT consulting. At The Tech Zen we continually review our service offering so our clients get the best support available.
The details
What's Included
Everything a small business needs to keep its team productive and its systems secure, bundled into one monthly agreement.
Our platform means you no longer worry about extended downtime or unexpected costs if a device on your network is compromised. One simple monthly agreement covers remote monitoring and support.
We act as an extension of your business. IT consulting is part of every managed service agreement, with monthly or quarterly business reviews and planning so your technology grows with you.
Whether it's one computer or an office full of them, we can help. Help desk support runs Monday through Friday, 8:30am to 5:30pm ET, across multiple operating systems.
24×7 health checks, patch management, and maintenance. Tickets are generated automatically as issues occur, so we often respond before you notice anything.
Every managed endpoint is protected with modern endpoint security, layered with DNS filtering that inspects traffic entering and leaving the network before it can reach your computers.
"They are great, confident and extremely knowledgeable! Will use them again."
"Scheduling a service call was simple and Mike had us up and running in no time. Very knowledgeable!"
"Mike set us up with a business phone system and it has been great. A lot of features for an affordable price."
Ready for a managed IT solution?
On our discovery call we'll listen to your pain points, assess how technology supports your business, and recommend a solution. Fifteen minutes, no pressure.